ek779 Terms and Conditions
Please read these terms and conditions carefully before using the ek779 platform. By using our services, you are considered to have accepted these terms.
- 1Definitions and Applicability
- 2Eligibility and Registration
- 3Account Management
- 4Deposits and Withdrawals
- 5Bonuses and Promotions
- 6Betting Rules
- 7Prohibited Activities
- 8Responsible Gaming
- 9Privacy and Data Protection
- 10Limitation of Liability
- 11Account Suspension and Closure
- 12Changes to Terms
- 13Contact
These terms and conditions apply to all users of the ek779 platform. By using the site, you are automatically considered to have accepted these terms.
1 Definitions and Applicability
In this document, "ek779", "we", "our" refers to the ek779 online gaming and betting platform. "User", "you", "player" refers to any person registered on or visiting the site. "Platform" refers to the ek779 website, mobile version and all related services.
These terms and conditions apply to accessing, registering on, or using any service of the ek779 platform. These terms form a legal agreement between the user and ek779.
1.1 Acceptance of Terms
By opening an account on the platform or using the services, you confirm that you have read, understood and accepted these complete terms and conditions. If you disagree with any part of these terms, you are requested to refrain from using our platform.
1.2 Related Policies
Alongside these terms, the following policies apply with equal importance:
- Privacy Policy
- Responsible Gaming Policy
- Bonus and Promotion Rules
- Special rules for specific game categories
2 Eligibility and Registration
2.1 Age Requirement
To open an account and use the ek779 platform, you must be at least 21 years of age. Registration by minors is strictly prohibited. If a false age is provided during registration, the account will be closed immediately and all balances will be forfeited.
Important: This platform is for users aged 21 and above only.
2.2 One Account Policy
Only one account is permitted per person. Opening multiple accounts from the same individual, household or address is prohibited. In the event of a violation of this rule, all accounts may be suspended.
2.3 Providing Accurate Information
At the time of registration, you must provide accurate, complete and up-to-date information. ek779 reserves the right to close an account at any time if false or incorrect information is provided.
2.4 Identity Verification (KYC)
ek779 may request the necessary documents for identity verification in the event of a withdrawal request or suspicious activity. Failure to cooperate with this process may result in the account being temporarily suspended.
3 Account Management
3.1 Password and Security
It is your responsibility to keep your account login details completely confidential. Never share your password with a third party. In the event of unauthorised use of your account, notify our support team immediately.
3.2 Account Responsibility
You are responsible for all activities carried out from your account. If a third party uses your account, ek779 is not responsible for those activities.
3.3 Updating Account Information
If your personal information changes (such as your mobile number or email), notify the ek779 support team immediately. Incorrect information may cause issues with payment processing.
4 Deposits and Withdrawals
4.1 Deposit Rules
The following methods can be used to deposit funds into ek779:
- bKash
- Nagad
- Rocket
- Upay
- Bank Transfer
The minimum deposit amount is ৳300 (three hundred taka). Funds must be sent only through a method registered in your own name.
4.2 Withdrawal Rules
The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests generally take 10–45 minutes to process. Withdrawals may be delayed if identity verification is not complete.
The method used for your withdrawal request should match the method used for your deposit.
4.3 Transaction Rejection
ek779 reserves the right to reject any deposit or withdrawal in the following circumstances:
- The name on the payment source does not match the account information
- Suspicious or unusual transaction patterns
- Identity verification is incomplete
- Bonus wagering requirements have not been met
5 Bonuses and Promotions
5.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 10 times (10x). This means you will be eligible to withdraw after placing bets totalling 10 times the bonus amount.
5.2 Bonus Terms
- Each bonus offer has its own validity period — if the bonus is not used within the specified time, it will be cancelled automatically.
- There may be restrictions on certain games or categories for bets placed using bonus balance.
- The original deposit and bonus cannot be withdrawn together before the wagering requirements are met.
- Wagering must be completed before cashing out a bonus.
5.3 VIP Program
ek779's VIP program has three tiers:
- Bronze — weekly cashback up to 0.5%
- Silver — weekly cashback up to 1.0%
- Gold — weekly cashback up to 1.5%
Users can advance to higher tiers based on regular activity and loyalty.
5.4 Promotion Abuse
Using multiple accounts or employing any other fraudulent strategy to claim bonuses or promotions will result in all bonuses being cancelled and the account being permanently closed.
6 Betting Rules
6.1 Betting Limits
Minimum and maximum betting limits are set for each game or market. These limits may change from time to time. It is not possible to place bets outside the specified limits.
6.2 Result Determination
For sports betting, official results will be considered final. In the event of any dispute, ek779's decision will be considered final. If an event is cancelled, the bet amount will be refunded.
6.3 Live Betting
For live betting, odds may change at any time. The risk of odds changing before a bet is confirmed lies with the user. ek779 reserves the right to cancel bets accepted due to a technical error.
6.4 Bet Cancellation Policy
A bet will be considered void in the following circumstances:
- Incorrect odds displayed due to an obvious system error
- If the event concludes before the scheduled time
- Uncertainty in determining the result
- Evidence of match-fixing or fraud
7 Prohibited Activities
The following activities are strictly prohibited on the ek779 platform:
- Opening or operating multiple accounts
- Using the platform for money laundering
- Placing bets using software bots, automated scripts or artificial assistance
- Exploiting system vulnerabilities or bugs
- Collecting or stealing another user's account information
- Attempting to breach the platform's security systems
- Placing bets or managing accounts on behalf of a third party
- Abusing promotions or bonus hunting
ek779 reserves the right to close the account and forfeit all balances without prior notice in the event of a violation of these prohibitions.
8 Responsible Gaming
ek779 firmly believes in responsible gaming. We want the use of our platform to always remain entertaining and safe.
8.1 Self-Control Features
Users can use the following features to manage their gaming experience:
- Setting daily / weekly / monthly deposit limits
- Setting betting limits
- Taking a temporary break (cooling-off period)
- Self-exclusion — suspending the account for a specified period
8.2 Advice and Support
If you notice signs of gaming addiction, get support through our 24/7 live chat. To learn more about responsible gaming, visit our Responsible Gaming page.
Remember: gambling is a form of entertainment — not a way to recover losses. Never bet beyond your set budget.
9 Privacy and Data Protection
ek779 gives the highest priority to protecting users' personal information. We keep all data secure using SSL encryption.
9.1 Data Collection & Use
Information provided at registration is used only for account management, payment processing, and service improvement. Information is not sold or rented to third parties.
9.2 Cookie Policy
Our website uses cookies to improve the user experience. Cookies can be disabled in browser settings, though this may affect some functionality of the site.
For more details, read our Privacy Policy.
10 Limitation of Liability
10.1 Service Availability
While ek779 strives to provide uninterrupted service, temporary disruptions may occur due to technical maintenance, server upgrades, or unexpected technical issues. In such cases, ek779 is not liable for compensation.
10.2 Third-Party Services
Game software providers (such as Pragmatic Play, JILI, PG Soft, Spribe) and payment methods (bKash, Nagad, Rocket, Upay) are third-party services. ek779 is not directly responsible for inconveniences caused by issues with these providers.
10.3 Betting Outcomes
ek779 provides no guarantee or compensation for potential financial losses in gaming or betting. Players participate at their own discretion and at their own risk.
11 Account Suspension & Closure
11.1 ek779's Rights
ek779 may suspend or permanently close any account without prior notice in the following circumstances:
- Violation of any clause of these terms and conditions
- Fraudulent or illegal activity
- Suspicion of money laundering
- Use of an account by a minor
- Extended inactivity
11.2 User Rights
You may close your own account at any time. Please withdraw any available balance before closing your account. If there is an active bonus wagering requirement, complete it or cancel it first.
12 Changes to Terms
ek779 reserves the right to amend or update these terms and conditions at any time. For significant changes, we will publish a notice on the platform.
Continued use of the platform after any changes will be considered acceptance of the revised terms. We therefore recommend visiting this page regularly.
13 Contact
If you have any questions or comments about these terms and conditions, please contact us:
- Live Chat: Log in to the site for 24/7 support
- Email: [email protected]
Our support team provides assistance in Bengali 7 days a week, 24 hours a day.